If you feel your documents were used for cryptocurrency trading or transacting assets, or if you suspect a merchant or broker is fraudulent, you have the right to have your coins retrieved. The procedures and organizations involved may vary based on your and the other party’s location, but the following basic four-step process applies everywhere.

Contact the Merchant, Broker or Financial Service

Even if you feel certain that the other party will refuse to make restitution, grant a refund or remain unresponsive, it’s important to take this first step of contacting them and make a request that the issue be resolved. Be sure to keep a record of this communication to prove the other party rejected a request to resolve the issue or was unresponsive.

Seek the Guidance of EuroChainBit

Consult with EuroChainBit. We will provide you with a free initial review of your case. Should your assets require smart contract execution and you decide to become a client, we can use advanced technology and cross index our databases to collect the information about the liquidity provider in order to issue the smart contract request.

File a Smart Contract Request

EuroChainBit explains the process to its clients and guides them every step of the way. We also provide our clients with services that will help you clear your cryptocurrency assets effectively.

Contact Relevant Liquidity Provider or Automated Market Maker (AMM)

To follow up on your initial complaint or if you feel your complaint wasn’t addressed correctly or sufficiently, we contact the relevant Liquidity Provider or Automated Market Maker (AMM) in order to assist you with your request.